Brookfield Global Relocation Services’ Corporate Services
Brookfield Global Relocation Services’ (Brookfield GRS) Corporate Services, established in 1960, is the leading full service outsourcing partner of end-to-end employee relocation, assignment management and mobility consulting services for corporations worldwide.
Whether expanding into new markets or considering a strategic acquisition, Brookfield GRS guarantees our attention will be focused on supporting the success of your relocating professionals through a single point of coordination, regionally located service centers and a globally integrated technology platform that tracks activity, cost and performance for total population and program reporting.
Our portfolio of services is all-inclusive. Our team of experts are prepared to handle everything from domestic and international program management to strategic consultancy and international assignment compensation services. Our worldwide reach is supported by our global supply chain management relationships and it is through this approved network of more than 400 local and regional suppliers that we deliver services in over 125 countries.
Brookfield GRS views its best client relationships to be those where we can establish a long-term, partnership approach to providing solutions that accomplish mobility objectives.
An ideal client scenario also enables us to demonstrate strategic, financial and operational value. We measure the success of each engagement on a balanced scorecard of mutually beneficial tactical and strategic objectives, with our best client relationships being those that are interdependent and where the business relationship clearly extends beyond any individual service offering.
Communication is a key factor in a successful partnership. It is important to gain and earn the trust of both sides to promote development of creative solutions. We have learned that, particularly in a global scenario, it is best to have multi-dimensional relationships that match our client’s organizational structure and allow multiple streams of expert dialogue with client counterparts at the senior-management level as well as along functional and geographical lines.
Our goal is to be a partner that is flexible enough to incorporate the client’s culture and practices while providing cost effective financial solutions, centralized reporting and comprehensive financial management. Ours will be a relationship that offers visibility, clear lines of accountability and a level of trust that promotes a long term, mutually beneficial partnership.
Our single source Integrated Global Platform (IGP) enables us to facilitate increased accuracy and operational efficiency in our service delivery for our clients and their transferring employees around the world. IGP is based on intuitive work flow processes which map each step within a service to ensure that all required contact, forms and follow-ups are driven through a central process, allowing for the highest levels of customer service across all regions.
Brookfield GRS leverages our self-service tool, ReloAccess.com as a regular option for all of our clients and their transferring employees with 24/7 access to up-to-date information that can answer many frequently asked questions and enables our clients and their employees real time access to their own password-protected virtual relocation center. A Personal Page is created for each customer that allows secure posting of documents that pertain to each individual such as assignment letter, home sale related documents and compensation balance sheet.
Full service global outsourcing has doubled in the past five years. At the same time, many companies are expanding their reach overseas. In our opinion, both trends will continue and Brookfield GRS is well positioned for such changes.
In today’s global business environment, companies are coming to understand that lasting economic advantage will amass to those organizations that are open to developing a diverse workforce, and have the ability to attract, retain and mobilize talent.
Our parent company, Brookfield Residential Property Services (Brookfield RPS) is invested in our success and supportive of our growth strategies. This has been highlighted, most recently, by the opening of Brookfield GRS offices in India, Australia and Brazil.
By expanding our footprint, we add skill, experience, resources and infrastructure to lead innovation and lower cost to our clients, which in turn enables them to focus their attention on their business, and strengthens their competitive position in the marketplace.
Looking forward, we see a growing supply of globally mobile talent from developing economies causing companies to shift from conventional policies and practices to approaches that are more effective in developing economies where more assignees are originating, as well as where the growth in assignments is. We also see the diversification of relocation and related programs (localization, extended business travel, commuter, developmental, project, etc) allowing companies to efficiently mobilize talent to fulfil their most critical business needs.
Our vision is to be the world's leading provider of global relocation and assignment management services. We achieve our goals by linking employee satisfaction and performance to customer results. The seamless integration of all components in this virtuous cycle – employee satisfaction, value creation, client satisfaction, client loyalty, and growth – links all the critical dynamics of our successful Premier Service® business philosophy.
To learn more about our Corporate Relocation Services contact:
Executive Vice President
Brookfield Global Relocation Services
Tel.: +1 630.427.2062